{"id":28630,"date":"2025-10-07T08:58:28","date_gmt":"2025-10-07T08:58:28","guid":{"rendered":"https:\/\/viswaveda.in\/?page_id=28630"},"modified":"2025-12-24T09:51:54","modified_gmt":"2025-12-24T09:51:54","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/viswaveda.in\/?page_id=28630","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28630\" class=\"elementor elementor-28630\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1a934ec1 e-flex e-con-boxed e-con e-parent\" data-id=\"1a934ec1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34e6a78 elementor-widget elementor-widget-heading\" data-id=\"34e6a78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b3f23a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"16b3f23a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"129\" data-end=\"167\"><strong data-start=\"129\" data-end=\"148\">Effective Date:<\/strong> 7th October 2025<\/p>\n<p data-start=\"169\" data-end=\"335\">At <strong data-start=\"172\" data-end=\"185\">Viswaveda<\/strong>, we value our customers and aim to provide a smooth shopping experience. Please read the following terms regarding order cancellations and refunds.<\/p>\n<h2 data-start=\"337\" data-end=\"363\">1. Order Cancellation<\/h2>\n<ul data-start=\"365\" data-end=\"739\">\n<li data-start=\"365\" data-end=\"486\">\n<p data-start=\"367\" data-end=\"486\"><strong data-start=\"367\" data-end=\"387\">Before Dispatch:<\/strong> Orders can be canceled within <strong data-start=\"418\" data-end=\"430\">24 hours<\/strong> of placing them, provided they have not been shipped.<\/p>\n<\/li>\n<li data-start=\"487\" data-end=\"636\">\n<p data-start=\"489\" data-end=\"636\"><strong data-start=\"489\" data-end=\"508\">After Dispatch:<\/strong> Once the order has been shipped, cancellations are not allowed. You may instead initiate a return after delivery if eligible.<\/p>\n<\/li>\n<li data-start=\"637\" data-end=\"739\">\n<p data-start=\"639\" data-end=\"739\"><strong data-start=\"639\" data-end=\"657\">How to Cancel:<\/strong> Contact us via <strong data-start=\"673\" data-end=\"694\"><a rel=\"noopener\" data-start=\"675\" data-end=\"692\">viswavedabyartisans@gmail.com<\/a><\/strong> or <strong data-start=\"698\" data-end=\"712\">9912554484<\/strong> with your order details.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"741\" data-end=\"762\">2. Refund Policy<\/h2>\n<ul data-start=\"764\" data-end=\"1021\">\n<li data-start=\"764\" data-end=\"911\">\n<p data-start=\"766\" data-end=\"834\"><strong data-start=\"766\" data-end=\"787\">Eligible Refunds:<\/strong> Refunds are available for products that are:<\/p>\n<ul data-start=\"837\" data-end=\"911\">\n<li data-start=\"837\" data-end=\"875\">\n<p data-start=\"839\" data-end=\"875\">Damaged or defective upon delivery<\/p>\n<\/li>\n<li data-start=\"878\" data-end=\"911\">\n<p data-start=\"880\" data-end=\"911\">Incorrect or not as described<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"912\" data-end=\"1021\">\n<p data-start=\"914\" data-end=\"1021\"><strong data-start=\"914\" data-end=\"939\">Non-Refundable Items:<\/strong> Customized, personalized, or final sale items are <strong data-start=\"990\" data-end=\"1006\">not eligible<\/strong> for refunds.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1023\" data-end=\"1045\">3. Refund Process<\/h2>\n<ul data-start=\"1047\" data-end=\"1511\">\n<li data-start=\"1047\" data-end=\"1155\">\n<p data-start=\"1049\" data-end=\"1155\"><strong data-start=\"1049\" data-end=\"1064\">Initiation:<\/strong> Contact our support team within <strong data-start=\"1097\" data-end=\"1132\">7 days of receiving the product<\/strong> to request a refund.<\/p>\n<\/li>\n<li data-start=\"1156\" data-end=\"1270\">\n<p data-start=\"1158\" data-end=\"1270\"><strong data-start=\"1158\" data-end=\"1173\">Inspection:<\/strong> Returned products must be unused, in original packaging, and include all tags and accessories.<\/p>\n<\/li>\n<li data-start=\"1271\" data-end=\"1404\">\n<p data-start=\"1273\" data-end=\"1404\"><strong data-start=\"1273\" data-end=\"1293\">Processing Time:<\/strong> Once the returned product is received and verified, refunds will be processed within <strong data-start=\"1379\" data-end=\"1401\">7\u201310 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1405\" data-end=\"1511\">\n<p data-start=\"1407\" data-end=\"1511\"><strong data-start=\"1407\" data-end=\"1426\">Mode of Refund:<\/strong> Refunds will be made via the <strong data-start=\"1456\" data-end=\"1483\">original payment method<\/strong> used during the purchase.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1513\" data-end=\"1536\">4. Return Shipping<\/h2>\n<ul data-start=\"1538\" data-end=\"1750\">\n<li data-start=\"1538\" data-end=\"1655\">\n<p data-start=\"1540\" data-end=\"1655\">Customers are generally responsible for return shipping charges, except in cases of defective or incorrect items.<\/p>\n<\/li>\n<li data-start=\"1656\" data-end=\"1750\">\n<p data-start=\"1658\" data-end=\"1750\">We recommend using a <strong data-start=\"1679\" data-end=\"1709\">trackable shipping service<\/strong> to ensure the safe return of products.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1752\" data-end=\"1769\">5. Exchanges<\/h2>\n<ul data-start=\"1771\" data-end=\"1888\">\n<li data-start=\"1771\" data-end=\"1821\">\n<p data-start=\"1773\" data-end=\"1821\">Exchanges are subject to product availability.<\/p>\n<\/li>\n<li data-start=\"1822\" data-end=\"1888\">\n<p data-start=\"1824\" data-end=\"1888\">If the requested item is unavailable, a refund will be issued.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1890\" data-end=\"1908\">6. Contact Us<\/h2>\n<p data-start=\"1910\" data-end=\"1977\">For cancellations, refunds, or exchange requests, please contact:<\/p>\n<p>Viswaveda,<br \/>C\/o Lava Kush Clothing Private Limited,<br \/>14-1-86\/3, Coastal Bank Road,<br \/>Jangareddigudem, Eluru District,<br \/>Andhra Pradesh\u00a0\u2013\u00a0534447<\/p>\n<p data-start=\"1979\" data-end=\"2097\"><br data-start=\"2040\" data-end=\"2043\" \/>Email: <strong data-start=\"2050\" data-end=\"2071\"><a rel=\"noopener\" data-start=\"2052\" data-end=\"2069\">viswavedabyartisans@gmail.com<\/a><\/strong><br data-start=\"2071\" data-end=\"2074\" \/>Phone: <strong data-start=\"2081\" data-end=\"2095\">9912554484<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Cancellation Policy Effective Date: 7th October 2025 At Viswaveda, we value our customers and aim to provide a<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-28630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/viswaveda.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28630"}],"version-history":[{"count":13,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28630\/revisions"}],"predecessor-version":[{"id":30540,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28630\/revisions\/30540"}],"wp:attachment":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}