{"id":28635,"date":"2025-10-07T09:00:25","date_gmt":"2025-10-07T09:00:25","guid":{"rendered":"https:\/\/viswaveda.in\/?page_id=28635"},"modified":"2025-12-24T09:51:21","modified_gmt":"2025-12-24T09:51:21","slug":"exchange-return-policy","status":"publish","type":"page","link":"https:\/\/viswaveda.in\/?page_id=28635","title":{"rendered":"Exchange &#038; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28635\" class=\"elementor elementor-28635\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1a934ec1 e-flex e-con-boxed e-con e-parent\" data-id=\"1a934ec1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34e6a78 elementor-widget elementor-widget-heading\" data-id=\"34e6a78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange &amp; Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b3f23a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"16b3f23a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"115\" data-end=\"153\"><strong data-start=\"115\" data-end=\"134\">Effective Date:<\/strong> 7th October 2025<\/p>\n<p data-start=\"155\" data-end=\"299\">At <strong data-start=\"158\" data-end=\"171\">Viswaveda<\/strong>, we aim to ensure that you are fully satisfied with your purchase. This page outlines our policies for returns and exchanges.<\/p>\n<h2 data-start=\"301\" data-end=\"344\">1. Eligibility for Returns &amp; Exchanges<\/h2>\n<ul data-start=\"346\" data-end=\"657\">\n<li data-start=\"346\" data-end=\"418\">\n<p data-start=\"348\" data-end=\"418\">Products can be returned or exchanged within <strong data-start=\"393\" data-end=\"415\">7 days of delivery<\/strong>.<\/p>\n<\/li>\n<li data-start=\"419\" data-end=\"536\">\n<p data-start=\"421\" data-end=\"446\">Eligible items include:<\/p>\n<ul data-start=\"449\" data-end=\"536\">\n<li data-start=\"449\" data-end=\"482\">\n<p data-start=\"451\" data-end=\"482\">Damaged or defective products<\/p>\n<\/li>\n<li data-start=\"485\" data-end=\"536\">\n<p data-start=\"487\" data-end=\"536\">Products that are incorrect or not as described<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"537\" data-end=\"657\">\n<p data-start=\"539\" data-end=\"579\">Non-returnable\/non-exchangeable items:<\/p>\n<ul data-start=\"582\" data-end=\"657\">\n<li data-start=\"582\" data-end=\"621\">\n<p data-start=\"584\" data-end=\"621\">Customized or personalized products<\/p>\n<\/li>\n<li data-start=\"624\" data-end=\"657\">\n<p data-start=\"626\" data-end=\"657\">Final sale or clearance items<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 data-start=\"659\" data-end=\"694\">2. Condition of Returned Items<\/h2>\n<p data-start=\"696\" data-end=\"753\">To be eligible for a return or exchange, products must:<\/p>\n<ul data-start=\"754\" data-end=\"916\">\n<li data-start=\"754\" data-end=\"803\">\n<p data-start=\"756\" data-end=\"803\">Be <strong data-start=\"759\" data-end=\"769\">unused<\/strong> and in their original condition<\/p>\n<\/li>\n<li data-start=\"804\" data-end=\"847\">\n<p data-start=\"806\" data-end=\"847\">Include all tags, labels, and packaging<\/p>\n<\/li>\n<li data-start=\"848\" data-end=\"916\">\n<p data-start=\"850\" data-end=\"916\">Be accompanied by the <strong data-start=\"872\" data-end=\"914\">original invoice or order confirmation<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"918\" data-end=\"940\">3. Return Process<\/h2>\n<ol data-start=\"942\" data-end=\"1368\">\n<li data-start=\"942\" data-end=\"1043\">\n<p data-start=\"945\" data-end=\"1043\"><strong data-start=\"945\" data-end=\"960\">Contact Us:<\/strong> Notify us within 7 days of delivery via <strong data-start=\"1001\" data-end=\"1022\"><a rel=\"noopener\" data-start=\"1003\" data-end=\"1020\">viswavedabyartisans@gmail.com<\/a><\/strong> or <strong data-start=\"1026\" data-end=\"1040\">9912554484<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1044\" data-end=\"1146\">\n<p data-start=\"1047\" data-end=\"1146\"><strong data-start=\"1047\" data-end=\"1072\">Return Authorization:<\/strong> Our team will guide you on the return process and provide instructions.<\/p>\n<\/li>\n<li data-start=\"1147\" data-end=\"1263\">\n<p data-start=\"1150\" data-end=\"1263\"><strong data-start=\"1150\" data-end=\"1163\">Shipping:<\/strong> Customers are responsible for return shipping costs unless the product is defective or incorrect.<\/p>\n<\/li>\n<li data-start=\"1264\" data-end=\"1368\">\n<p data-start=\"1267\" data-end=\"1368\"><strong data-start=\"1267\" data-end=\"1293\">Inspection &amp; Approval:<\/strong> Once we receive the returned item, it will be inspected for eligibility.<\/p>\n<\/li>\n<\/ol>\n<h2 data-start=\"1370\" data-end=\"1385\">4. Refunds<\/h2>\n<ul data-start=\"1387\" data-end=\"1660\">\n<li data-start=\"1387\" data-end=\"1467\">\n<p data-start=\"1389\" data-end=\"1467\">Refunds will be processed after the returned item is inspected and approved.<\/p>\n<\/li>\n<li data-start=\"1468\" data-end=\"1557\">\n<p data-start=\"1470\" data-end=\"1557\">Refunds are issued via the <strong data-start=\"1497\" data-end=\"1524\">original payment method<\/strong> within <strong data-start=\"1532\" data-end=\"1554\">7\u201310 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1558\" data-end=\"1660\">\n<p data-start=\"1560\" data-end=\"1660\">Shipping charges are <strong data-start=\"1581\" data-end=\"1599\">non-refundable<\/strong> unless the return is due to a defective or incorrect item.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1662\" data-end=\"1679\">5. Exchanges<\/h2>\n<ul data-start=\"1681\" data-end=\"1915\">\n<li data-start=\"1681\" data-end=\"1735\">\n<p data-start=\"1683\" data-end=\"1735\">Exchanges are subject to <strong data-start=\"1708\" data-end=\"1732\">product availability<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1736\" data-end=\"1821\">\n<p data-start=\"1738\" data-end=\"1821\">If the requested replacement product is unavailable, a <strong data-start=\"1793\" data-end=\"1818\">refund will be issued<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1822\" data-end=\"1915\">\n<p data-start=\"1824\" data-end=\"1915\">Follow the same return process for exchanges, and indicate your desired replacement item.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1917\" data-end=\"1951\">6. Damaged or Defective Items<\/h2>\n<ul data-start=\"1953\" data-end=\"2160\">\n<li data-start=\"1953\" data-end=\"2078\">\n<p data-start=\"1955\" data-end=\"2078\">If you receive a damaged or defective item, please <strong data-start=\"2006\" data-end=\"2032\">contact us immediately<\/strong> at <strong data-start=\"2036\" data-end=\"2057\"><a rel=\"noopener\" data-start=\"2038\" data-end=\"2055\">viswavedabyartisans@gmail.com<\/a><\/strong> or <strong data-start=\"2061\" data-end=\"2075\">9912554484<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2079\" data-end=\"2160\">\n<p data-start=\"2081\" data-end=\"2160\">Provide <strong data-start=\"2089\" data-end=\"2104\">photographs<\/strong> of the damage to help us process your request faster.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2162\" data-end=\"2189\">7. Contact Information<\/h2>\n<p data-start=\"2191\" data-end=\"2250\">For any return or exchange requests, please reach out to:<\/p>\n<p>Viswaveda,<br \/>C\/o Lava Kush Clothing Private Limited,<br \/>14-1-86\/3, Coastal Bank Road,<br \/>Jangareddigudem, Eluru District,<br \/>Andhra Pradesh\u00a0\u2013\u00a0534447<\/p>\n<p data-start=\"2252\" data-end=\"2370\"><br data-start=\"2313\" data-end=\"2316\" \/>Email: <strong data-start=\"2323\" data-end=\"2344\"><a rel=\"noopener\" data-start=\"2325\" data-end=\"2342\">viswavedabyartisans@gmail.com<\/a><\/strong><br data-start=\"2344\" data-end=\"2347\" \/>Phone: <strong data-start=\"2354\" data-end=\"2368\">9912554484<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange &amp; Return Policy Effective Date: 7th October 2025 At Viswaveda, we aim to ensure that you are fully satisfied<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-28635","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/viswaveda.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28635"}],"version-history":[{"count":13,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28635\/revisions"}],"predecessor-version":[{"id":30537,"href":"https:\/\/viswaveda.in\/index.php?rest_route=\/wp\/v2\/pages\/28635\/revisions\/30537"}],"wp:attachment":[{"href":"https:\/\/viswaveda.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}