Delivery & Shipping Policy

Effective Date: 7th October 2025

At Viswaveda, we strive to deliver your sarees and products safely and on time.

1. Shipping Areas

  • We deliver across India.

  • International shipping may be available upon request; additional charges may apply.

2. Shipping Charges

  • Shipping charges are calculated based on the delivery location and order value.

  • Free shipping may be offered on selected products or promotions.

3. Delivery Time

  • Standard delivery takes 3–7 business days for most locations in India.

  • Remote areas may take longer; estimated delivery times are provided at checkout.

  • Delays due to unforeseen circumstances (e.g., natural disasters, courier issues) are not our responsibility, though we will notify you promptly.

4. Order Processing

  • Orders are processed within 24–48 hours of confirmation.

  • You will receive an order confirmation email or SMS with tracking details once your order is dispatched.

5. Delivery Issues

  • Please ensure your address and contact information are accurate.

  • For lost or damaged packages during transit, contact us immediately at viswavedabyartisans@gmail.com or 9912554484. We will coordinate with the courier to resolve the issue.

Privacy Regarding Delivery & Shipping

At Viswaveda, we respect your privacy and protect your information when processing orders and shipping products.

1. Information Collected

We collect personal information required for delivery, including:

  • Name and contact number

  • Shipping/billing address

  • Email address for communication and tracking

2. Use of Information

  • To process and deliver your orders efficiently.

  • To provide order status updates and notifications.

  • To prevent fraud and ensure secure transactions.

3. Data Sharing

  • Your personal information is never sold.

  • We may share your address and contact information only with trusted courier partners to ensure delivery.

4. Data Security

  • All your personal and payment information is stored securely.

  • We use industry-standard measures to protect your data from unauthorized access.

5. Rights of Customers